Privacy Policy

Sydenham Podiatry is committed to protecting the privacy and security of our website users' personal information.

This Privacy Policy explains the types of personal information we may collect from you when you use our website, how we use and protect that information, and your rights with respect to such information. This policy also complies with the Australian Privacy Act 1988.

Information We Collect

We collect personal information about you when you visit our website, including your name, email address, phone number, and any other information you provide to us when you fill out a contact form or make an appointment. Additionally, we may collect non-personal information such as your IP address, browser type, and operating system.

How We Use Your Information

We use your personal information to provide you with the services you have requested, such as scheduling an appointment or responding to a contact form inquiry. We may also use your personal information to communicate with you about our services, promotions, and other updates.

We may use your non-personal information to improve the design and content of our website, and to analyze website usage.

Information Sharing

We will not share your personal information with any third party unless we have obtained your consent or are required by law to do so.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, and destruction. We store all personal information securely and only allow access to authorized personnel. We have implemented physical, technical, and administrative security measures to protect against unauthorized access, modification, disclosure, and destruction of personal information.

Your Rights

You have the right to access, correct, and delete your personal information. You can exercise these rights by contacting us at the email address or phone number listed on our website. We will respond to your request within a reasonable time period.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes to this Policy by posting the updated Policy on our website.

Australian Privacy Act 1988

We comply with the Australian Privacy Act 1988 and its 13 Australian Privacy Principles (APPs). We collect personal information only for the primary purpose of providing our services to you, and we only use and disclose personal information for the purposes for which it was collected or as otherwise permitted by the APPs. We take reasonable steps to ensure the personal information we hold is accurate, up-to-date, and complete. We also take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure.

If you believe that we have breached the APPs, please contact us at the email address or phone number listed on our website. We take all privacy-related complaints seriously and will investigate your complaint and respond to you within a reasonable time period.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data collection practices, please contact us at the email address or phone number listed on our website.